REFUND & RETURN POLICY
At BS Crops, we strive to ensure your satisfaction with every purchase of our premium pulses. If you are not entirely satisfied with your order, we offer a straightforward refund and return policy to make your experience hassle-free:
1. Returns:
– You may return any unused and unopened products within 7 days of delivery for a full refund or exchange.
– To initiate a return, please contact our customer service team at BSCROPS6@GMAIL.COM. We will guide you through the return process and provide a return shipping label if applicable.
– Returned items must be in their original packaging and condition to qualify for a refund or exchange.
2. Refunds:
– Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
– If approved, your refund will be processed and applied to the original method of payment within [number of days] business days.
3. Damaged or Defective Products:
– In the unlikely event that you receive damaged or defective products, please contact us immediately upon receipt.
– We will arrange for a replacement or refund based on your preference, with no additional cost to you.
4. Exclusions:
– We do not accept returns on perishable goods.
– Shipping charges are non-refundable unless the return is due to our error.
5. Contact Us:
– If you have any questions or concerns about our refund and return policy, please reach out to our customer service team at BSCROPS6@GMAIL.COM. We are here to assist you and ensure your satisfaction.
Your satisfaction is our priority at BS Crops. Shop confidently knowing that we stand behind the quality of our products and strive to provide exceptional customer service.